Terms

terms &
conditions

01 — Information We Collect

We may collect and process the following types of personal data:


Identity & Contact Data: Name, email address, telephone number, billing address, and international shipping address.


Transaction & Payment Data: Details about payments to and from you and other details of products you have purchased from us. Note: All payment information is processed securely via third-party encrypted gateways; we do not store your full credit card details.


Technical Data: IP address, browser type, time zone setting, and device information gathered during your visit.


Communication Data: Records of your inquiries, design consultations, and email correspondence

We may collect and process the following types of personal data:

Identity & Contact Data: Name, email address, telephone number, billing address, and international shipping address.

Transaction & Payment Data: Details about payments to and from you and other details of products you have purchased from us. Note: All payment information is processed securely via third-party encrypted gateways; we do not store your full credit card details.

Technical Data: IP address, browser type, time zone setting, and device information gathered during your visit.

Communication Data: Records of your inquiries, design consultations, and email correspondence

02 — How We Use Your Information

We use your data only where the law allows us to, primarily to


Fulfill Orders: To manage payments, logistics, and the international delivery of your carpets.


Customer Support: To provide updates on the hand-crafting process of your order.


Improvement: To enhance our website interface and personalize your experience.


Marketing: To share new collections or artisanal stories (only with your explicit "opt-in" consent).


Compliance: To prevent fraudulent transactions and comply with international export regulations.

We use your data only where the law allows us to, primarily to

Fulfill Orders: To manage payments, logistics, and the international delivery of your carpets.

Customer Support: To provide updates on the hand-crafting process of your order.

Improvement: To enhance our website interface and personalize your experience.

Marketing: To share new collections or artisanal stories (only with your explicit "opt-in" consent).

Compliance: To prevent fraudulent transactions and comply with international export regulations.

03 — Sharing Your Information

Qaysar Qaleen does not sell, rent, or trade your personal information to third parties. We share data only with essential service partners:


Logistics Partners: International couriers and freight forwarders to deliver your order.


Payment Gateways: Secure processors (e.g., Stripe, PayPal, Razorpay) to handle transactions.


Professional Advisers: Including lawyers, auditors, and insurers when necessary.


Marketing: To share new collections or artisanal stories (only with your explicit "opt-in" consent).


Legal Obligations: Regulatory bodies or authorities if required by law.

04 — Data Security & International Transfers

As an Indian exporter serving the world, your data may be transferred across borders. We implement industry-standard technical and organizational measures to ensure your data is treated securely and in accordance with this policy. All data is stored on secure, firewall-protected servers.

05 — Cookies & Tracking

We use cookies to remember your preferences (such as currency or cart items) and to analyze site traffic via tools like Google Analytics. You can set your browser to refuse cookies, though some parts of our "Digital Showroom" may not function fully as a result.

06 — Your Legal Rights GDPR

Under the GDPR, you have the following rights regarding your data:


Access: Request a copy of the personal data we hold about you.


Correction/Erasure: Request that we fix or delete your data.


Professional Advisers: Including lawyers, auditors, and insurers when necessary.


Object/Restrict: Object to the processing of your data for marketing.


Data Portability: Request the transfer of your data to another service. To exercise any of these rights, please contact our Data Protection Officer at [qaysarqaleen@gmail.com] .

Under the GDPR, you have the following rights regarding your data:


Access: Request a copy of the personal data we hold about you.


Correction/Erasure: Request that we fix or delete your data.


Professional Advisers: Including lawyers, auditors, and insurers when necessary.


Object/Restrict: Object to the processing of your data for marketing.


Data Portability: Request the transfer of your data to another service. To exercise any of these rights, please contact our Data Protection Officer at [qaysarqaleen@gmail.com] .

07 — Third-Party Links

Our site may link to external sites (like Instagram or interior design blogs). We do not control these websites and are not responsible for their privacy statements.

08 — Policy Updates

We may update this policy to reflect changes in law or our artisanal processes. Changes will be posted here with a revised "Last Updated" date.

09 — Contact Us

For any questions regarding your privacy or data handling, please reach out to us: qaysarqalqeen@gmail.com